Posts: 272
Threads: 10
Thanks Received: 388 in 226 posts
Thanks Given: 179
Joined: Mar 2020
Reputation:
1
Solve the problem as follows:
-Antivirus software in Windows 10 is very power-hungry
Therefore, you should stop the "windows defender" from working completely
Download a small program named "O&O ShutUp10" he is free
link: https://www.oo-software.com/en/shutup10
Using the program, stop Windows Defender from working completely and then restart the computer
The program has many great features to reduce the burden on the computer
See the picture
I am sure the problem will be solved
Posts: 1,178
Threads: 127
Thanks Received: 1,167 in 593 posts
Thanks Given: 5,390
Joined: Oct 2015
Reputation:
23
(02-10-2021 , 05:48 PM)tarekma7 Wrote: It was working good and Windows 10 Pro 1909. I am using Malwarebytes and windows defender
The new version 2004 H1 was automatically downloaded but not yet installed.
Suddenly, laptop started to shut down automatically (many times), I suggested it may be software issue due to the new windows version, so I competed the install of the new version 2004
The problem continue to occur after windows upgrade (many times)
I stopped Realtime Malwarebytes protection, updated NVIDIA driver, stopped acrobat start up apps. The problem is not repeated again for 24 hours now
Core temp during the problem: 38-41
It seems the issue is with Windows update.
Never let windows install update, always wait for 1+ months before you install any update from Microsoft, even if it's Critical.
I rely on Process Lasso to kill apps/programs that I don't want to run, such as Chrome updates, Microsoft telemetry, etc.
Try installing Process Lasso to see if it manages your system in a better way. There is just a 10 seconds nag screen upon 1st run in the free version .
EDIT
Always check below site for any update before you install on your Main system
https://www.askwoody.com/
Posts: 1,138
Threads: 199
Thanks Received: 1,948 in 907 posts
Thanks Given: 2,052
Joined: Oct 2015
Reputation:
103
Thanks grr.
Not heard of https://www.askwoody.com/ before.
I use Process explorer from sysinternals.com which is now microsoft tools.
Good to know. Cheers.
Posts: 19,441
Threads: 8,954
Thanks Received: 32,594 in 9,341 posts
Thanks Given: 4,350
Joined: Sep 2015
Reputation:
2,728
View All
Same problem occurs again. I started in bios for 45 minutes, no shut down occurs but fan speed is still high most of time.
Posts: 1,178
Threads: 127
Thanks Received: 1,167 in 593 posts
Thanks Given: 5,390
Joined: Oct 2015
Reputation:
23
(02-19-2021 , 08:48 PM)tarekma7 Wrote: Same problem occurs again. I started in bios for 45 minutes, no shut down occurs but fan speed is still high most of time.
Is it for normal use, or when idle?
check is anything for updated or installed by Windows?
Posts: 541
Threads: 34
Thanks Received: 679 in 271 posts
Thanks Given: 181
Joined: Sep 2015
Reputation:
28
After 45 minutes in the bios, can you tell me what is the cpu temperature?
Posts: 19,441
Threads: 8,954
Thanks Received: 32,594 in 9,341 posts
Thanks Given: 4,350
Joined: Sep 2015
Reputation:
2,728
View All
CPU Temp (using HD Sentinel) is around 42
@ grr: I tried to just open computer and see if this problem occur again: it occurs even if not using
Posts: 1,178
Threads: 127
Thanks Received: 1,167 in 593 posts
Thanks Given: 5,390
Joined: Oct 2015
Reputation:
23
(02-22-2021 , 07:06 AM)tarekma7 Wrote: CPU Temp (using HD Sentinel) is around 42
@grr: I tried to just open computer and see if this problem occur again: it occurs even if not using
You can try 3 things
1. Boot normally, leave system idle. After crash check which event is logged in Event Viewer
2. Boot into Safe Mode and leave system idle. Check if it crashes again
3. Boot using a Bootable USB and check if it crashes again. This way can eliminate a corrupt OS / system files / installed program issue
Did you check the Disk and Windows files integrity?
Try chkdsk /r
Try sfc /scannow
What all Real-time software do you have on the system?
Windows 10 upgrades modify the core of the system. It's better to upgrade Windows with the security software disabled.
Posts: 19,441
Threads: 8,954
Thanks Received: 32,594 in 9,341 posts
Thanks Given: 4,350
Joined: Sep 2015
Reputation:
2,728
View All
Whocrashed home edition report:
crash dump file: C:\WINDOWS\LiveKernelReports\PoW32kWatchdog-20200611-1939.dmp
This was probably caused by the following module: ntkrnlmp.exe (nt!IoUnregisterShutdownNotification+0xBDE)
Bugcheck code: 0x1A1 (0xFFFFB38698BA7040, 0x0, 0x0, 0x0)
Error: CUSTOM_ERROR
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
|