Promo2day Giveaway AnyViewer Professional Free for Everyone

[vietnamrum]

Hi @hamilton

On installing and registration AnyViewer access the web. The Client and the Core.


Glasswire showed me AnyViewer accessing.




I installed mine after you had.  I registered without any issues. That indicates the code works.
Maybe you are running a firewall or security program that is blocking access.

Maybe request has expired is that its is not able to contact anyviewer.com ie. timedout.
As opposed to AnyViewer replying incorrect code.

[hamilton]

thanks Mike & vietnamrum.i contacted them and waiting for their response.

[sty]

thanks Mike & vietnamrum.i contacted them and waiting for their response.

Maybe the license can only be used in certain countries, just like DriverMax.

[hamilton]

thanks Mike & vietnamrum.i contacted them and waiting for their response.

Maybe the license can only be used in certain countries, just like DriverMax.

Thanks.maybe.i sent log folder and waiting for their analyze.

[Mike]

Thanks Mike for the giveaway.
Will the license revert to free version after 366 days, as the confirmation box above shows Pro Edition 366 days?

You are correct grr the program will revert back to the free version after the 366 days.

[grr]

You are correct grr the program will revert back to the free version after the 366 days.

Thanks Mike for confirming

[vietnamrum]

@hakah 
@hamilton 


I have a working account.

I de-installed the program.
Re-installed.
Registered a different account.
Logged in with the new free account.
Tried registering license.
likewise getting "license code cannot be empty" 
tested incorrect code. typing license in. same issue.
Glasswire shows data going form anyviewer to web.

This is an anyviewer issue.

Tested with a different code and same thing.
From the client i logged back in with my original account and it is still working/

I have emailed them.
I will update you when i get a reply.
Cheers 

---

Mail Delivery Subsystem <mailer-daemon@googlemail.com>

20:50 (10 minutes ago)

to me
Error Icon
Message blocked
Your message to anyviewer@aomeitech.com has been blocked. See technical details below for more information.
The response from the remote server was:

554 5.7.1 <anyviewer@aomeitech.com>: Recipient address rejected: Access denied



---------- Forwarded message ----------
From: Vietnam Rum <redacted>
To: anyviewer@aomeitech.com
Cc:
Bcc:
Date: Tue, 18 Jul 2023 20:50:18 +0000
Subject: Problem with registering serial number
HI

8231-31B0-21FF-F40D
License code cant be empty

I have de-installed and re-installed the client.
Created the free account
on trying to register License code cant be empty
logged in with the browser and can see the account. There is no process on the browser to register the license.

logged in and out of the client. rebooted.
Same thing.

Another user at promo2day is having same problems.

Tested with and with out vpn.

Client sees the correct amount of characters in the license.
likewise if i put a wrong code in deliberately.

Glasswire show data going out.
I have no there security programs blocking it.

Can you update the database at your end changing the account please?
Thanks.

---

Emailed Sales and got auto generated reply -

Ticket Received - Fwd: Delivery Status Notification (Failure)
Inbox
AOMEI Sales via freshdesk.com

21:04 (8 minutes ago)

to me

Dear Vietnam Rum,


Thank you for contacting us, your message is important to us and we will respond personally as soon as possible.



In the meantime....

Please note: we typically respond within 24 hours.

Generally, emails will be responded to in the order they are received. So, it is not real-time. Your patience means a lot.

To ensure your request will be handled in time, please do not send duplication emails to us unless you have some new important information to update.

While you are waiting for our response, we recommend our extensive technical section, you may find what you're looking for there:

AOMEI Backupper FAQ

AOMEI Partition Assistant FAQ


In addition, please make sure our support email is not in your spam list or will not be bounced by any email filter strategy.

You can view the status of the ticket or add comments using the link below.

https://aomeitech.freshdesk.com/support/tickets/public/  redacted


Please DO NOT reply to this email.

Thank you for your patience.


Sincerely,

AOMEI Support Team


339101:867212

Compose:
New Message
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---

Will update on reply.

[vietnamrum]

@hakah 
@hamilton 


Received a reply this morning.

They did not understand the details of my testing.
Requested a video of pasting the code in.

I had to go out and did not reply to them.

---

I just returned and Tested pasted license in and it registered.

I believe there is an issue with their server registration process at their server end.
I had left anyviewer open and just repeated the paste license.

Just try and paste the license again.



Cheers

[hakah]

vietnamrum: Thanks for your great assistance!
Finally it works now and everything goes fine. 
I reckon they have adjusted or revised the server system on registration process.

[vietnamrum]

@hamilton 
@hakah

Great you were able to register, hakah.

Hamilton, have you registered successfully?

I want to reply back to anyviewer that all three accounts have now been registered.

Cheers.
vietnamrum