05-05-2017 , 06:21 PM
Hi,
On many laptops has some preinstalled apps,l maybe these app are reasion to stop upgrading.
I would like to suggest you install galary utilise free version and take backup of drivers, even you can take backup of those apps by handy backup and then restore those apps.
Note: When you will clean installation of OS then you cannot use any device even USB so keep UsB drivers in other drive for help.
Hope other can give more accurate answers.
On many laptops has some preinstalled apps,l maybe these app are reasion to stop upgrading.
I would like to suggest you install galary utilise free version and take backup of drivers, even you can take backup of those apps by handy backup and then restore those apps.
Note: When you will clean installation of OS then you cannot use any device even USB so keep UsB drivers in other drive for help.
Hope other can give more accurate answers.