12-24-2022 , 11:47 PM
https://news.softpedia.com/news/samsung-...6718.shtml Samsung Recalls Washing Machines Due to Fire Hazard
The company says 660,000 units are affected
Dec 24, 2022 14:52 GMT · By Bogdan Popa Samsung’s business doesn’t only come down to mobile phones, as the South Koreans are currently one of the leading names in the appliance market as well.
But on the other hand, just like mobile devices, washing machines are giving headaches to the company, with a recent recall serving as living proof in this regard.
The company has recently issued a recall for no more, no less than 660,000 washing machines due to what seems to be overheating posing an increased risk of fire.
Samsung says it’s aware of 51 different cases when the washing machines malfunctioned and started smoking, melting, or overheating. Furthermore, the company says it even received reports of fire, with no less than 10 such cases causing property damages.
There Samsung customers reported injuries due to smoke inhalation.
Sold at most U.S. retailers, including Best Buy, Costco, and The Home Depot between June 2021 and December 2022, these washing machines require an urgent software update that can address the issue. You can find the full list of model numbers impacted by the problem on this page. https://www.cpsc.gov/Recalls/2023/Samsun...-Available
“Consumers should immediately check whether their washer’s software has been updated to prevent the hazard; and, if not, consumers should immediately stop using the washer until the software is updated,” the advisory reads.
“All Wi-Fi equipped washers that are plugged into a power source and actively connected to the internet will automatically download the free software repair over-the-air when they are connected to the internet. Consumers who have not connected their Wi-Fi equipped washer to the internet should contact Samsung for instructions on how to download the software repair. Consumers whose washer does not have Wi-Fi capability or who otherwise wish to receive a free software repair without connecting to the internet, should immediately stop using the washer and contact Samsung directly for a free dongle to plug in and download the free software repair.”
The affected model series are WA49B, WA50B, WA51A, WA52A, WA54A, and WA55A.
The company says 660,000 units are affected
Dec 24, 2022 14:52 GMT · By Bogdan Popa Samsung’s business doesn’t only come down to mobile phones, as the South Koreans are currently one of the leading names in the appliance market as well.
But on the other hand, just like mobile devices, washing machines are giving headaches to the company, with a recent recall serving as living proof in this regard.
The company has recently issued a recall for no more, no less than 660,000 washing machines due to what seems to be overheating posing an increased risk of fire.
Samsung says it’s aware of 51 different cases when the washing machines malfunctioned and started smoking, melting, or overheating. Furthermore, the company says it even received reports of fire, with no less than 10 such cases causing property damages.
There Samsung customers reported injuries due to smoke inhalation.
Sold at most U.S. retailers, including Best Buy, Costco, and The Home Depot between June 2021 and December 2022, these washing machines require an urgent software update that can address the issue. You can find the full list of model numbers impacted by the problem on this page. https://www.cpsc.gov/Recalls/2023/Samsun...-Available
“Consumers should immediately check whether their washer’s software has been updated to prevent the hazard; and, if not, consumers should immediately stop using the washer until the software is updated,” the advisory reads.
“All Wi-Fi equipped washers that are plugged into a power source and actively connected to the internet will automatically download the free software repair over-the-air when they are connected to the internet. Consumers who have not connected their Wi-Fi equipped washer to the internet should contact Samsung for instructions on how to download the software repair. Consumers whose washer does not have Wi-Fi capability or who otherwise wish to receive a free software repair without connecting to the internet, should immediately stop using the washer and contact Samsung directly for a free dongle to plug in and download the free software repair.”
The affected model series are WA49B, WA50B, WA51A, WA52A, WA54A, and WA55A.