Problems with Download or Update of Adobe Software? How to Fix It

[tarekma7]

We’re on the Adobe Help Forums every day and regularly see users posting queries like “Can’t install Photoshop from the Creative Cloud” or “CC 2020 won’t download,” or “my product updates aren’t working”… It could be for the free trials or for the full paid versions.

Often the issue is related to one or the other download managers (DLM) that Adobe uses to deliver its software install­ers. Over the years and for various tools, they have used the Akamai Down­load Manager, the Adobe Down­load Assistant (ADA), the Adobe Applica­tion Manager (AAM), and now the Creative Cloud’s Desktop App.

Adobe employs these helper utilities because their downloads are usually large – multiple gigabytes – and download managers can help correct for unreliable Internet connections, and resume a download after it has been paused or unexpectedly broken.

But it turns out there can be interactions between the DLM and configurations of your computer, web browser, anti-virus software, Internet connection, network configuration, or something else which causes it not to work. So the first step is to try something different with those.

However instead of trying to troubleshoot the problem, often it’s just easier to avoid the DLM altogether and download/install the applications you want without using it, so long as you have a reasonably good online connection.

Using the Direct Download Links Instead

That’s where the direct download links (DDL) below come in… They link directly to the same original and authentic program installers stored on Adobe’s servers, but without having to going through any of their intermediary download managers or interfaces. And as a side bonus, they will give you backup copies of the offline installers for the Adobe software you use and rely on every day, as well as allow you to download the software on one computer but install on another.

You can just click on the DDL in your web browser (Chrome, Firefox, Safari, Edge, or Opera) to down­load the applications, or you can use a DLM of your own choosing (installed locally on your machine).

We’ve curated a collection of these hidden access points over the years and are providing them for you here: the direct links for cur­rent major releases of most Adobe prod­ucts in dozens of different languages… They are the free trial versions by default, but can be activated to be the full versions by logging in with your Adobe ID for all Creative Cloud member­ships/subscrip­tions, or by entering your valid purchased serial number for older perpetual licenses like CS6. These links are also useful for downloading an offline backup of your software, burning to disc/DVD, copying to thumb/flash USB drive, transferring and installing on a second computer (or more), maintaining consistency between machines, etc.

More info HERE