02-14-2020 , 01:18 PM
Quote:Reports are coming in that the Windows 10 KB4532693 cumulative update is loading an incorrect user profile and causing the user's desktop and Start Menu to be reset to default.
On February 11th, Microsoft released the Windows 10 v1909 and v1903 KB4532693 cumulative update as part of their February Patch Tuesday updates.
Since then, reports are starting to come in that after installing the update, some users state that their normal user profile is missing, their desktop files are missing, and everything was reset to default.
I first learned about this when a user posted in our Windows 10 Cumulative Updates KB4532693 post stating that their brother's computer experienced this problem after installing the update.
After doing some research, I also saw similar issues being reported in the Microsoft forums [1, 2, 3] where users installed the update and after logging in found their desktop files missing and the Start Menu reset.
"Hello. Sorry to post a random question here, but a bit new at this. Just installed the latest Feb 2020 Windows 10 updates. Upon completion it appears to have reset the display to default windows system. That is, all custom icons missing, background returned to windows logo, would not recognise my logon, set a temp logon."
Günter Born of Borncity posted about this problem happening to some of his readers and also linked to a different Microsoft Forums post titled "why has the latest windows update moved all my files into another user folder ending in .000?"
Born also mentions a tweet by Woody Leonhard where someone had experienced a similar issue.
Continue reading HERE
