12-24-2019 , 06:50 PM
Quote:Wary of alarming investors, companies victimized by ransomware attacks often tell the SEC that “malware” or a “security incident” disrupted their operations.
On Aug. 21, Lumber Liquidators’ corporate and store-level computer systems began to shut down. Without them, the flooring company’s retail employees couldn’t check product prices or inventories. They had to send in orders to distribution centers by phone or from their personal email accounts and write down customers’ credit card information on paper. Each transaction took up to half an hour. Amid the chaos, sales took a hit. So did morale, since sales factored into employee bonuses.