02-09-2021 , 12:06 AM
Tarek, check 3 things:
1. If your laptop is compatible with the latest version of Windows 10, especially the H2 2004 build. Check on Internet to see as they published the list with compatible devices.
2. The battery, this may cause your PC to turn-off suddenly.
3. Analyse crash dump logs to see who caused the crash. I use for this WhoCrashed Professional.
I think it is your battery the culprit.
1. If your laptop is compatible with the latest version of Windows 10, especially the H2 2004 build. Check on Internet to see as they published the list with compatible devices.
2. The battery, this may cause your PC to turn-off suddenly.
3. Analyse crash dump logs to see who caused the crash. I use for this WhoCrashed Professional.
I think it is your battery the culprit.