Thread Rating:
  • 0 Vote(s) - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Share Post: Reddit Facebook
IObit our program files are detected as PUP by Malwarebytes
#1
IObit Support        Dear Customer,
Thanks for contacting IObit. This is Sally.
Sorry for the issue you encountered. Currently, our program files are detected as PUP (potentially unwanted programs) by Malwarebytes. However, PUP is a very controversial topic since it also makes legit programs as PUP. Please read the articles below including Enigma Software's lawsuit against Malwarebytes for Malwarebytes anticompetitive practices and Enigma won this lawsuit. Actually, we are basically in the same situation as Enigma.
http://www.thewindowsclub.com/malwarebyt...ed-program

https://www.bloomberg.com/press-releases...tices-that

https://www.enigmasoftware.com/legal/cou...-17351.pdf

We contacted MBAM to resolve this issue many times but the flag is still there. So it would be better if you can also help us by asking Malwarebytes to remove this detection.
In order to continue using our programs, please follow the solution below.
Launch your Malwarebytes program >> go to its Settings >> click Protection >> find Potential Threat Protection, change the settings for Potentially Unwanted Programs (PUPs) from Treat PUPs as malware (recommended) to Ignore Detections. Then reinstall our program.
Thank you very much for your support to IObit.
Reply
#2
The company must do more effort to solve this important problem!!
Reply


Possibly Related Threads…
Thread Author Replies Views Last Post
Shocked Malwarebytes IObit ( PUP.Optional.AdvancedSystemCare) mrtrout 0 1,388 10-15-2023 , 01:17 AM
Last Post: mrtrout
  Under-Detected ODT Files Deliver Common Remote Access Trojans Mohammad.Poorya 0 1,933 10-02-2019 , 05:14 AM
Last Post: Mohammad.Poorya
  Godaddy Malware detected On My Website baziroll 0 1,726 07-23-2017 , 12:29 AM
Last Post: baziroll

Forum Jump:


Users browsing this thread: 1 Guest(s)