02-17-2021 , 05:15 PM
Source
https://blog.lastpass.com/2021/02/change...pass-free/
https://blog.lastpass.com/2021/02/change...pass-free/
Quote:In addition to this change, as of May 17th, 2021, email support will only be available for Premium and Families customers. LastPass Free users will always have access to our Support Center which has a robust library of self-help resources available 24/7 plus access to our LastPass Community, which is actively monitored by LastPass specialists. Free users will continue to receive email support for technical issues until May 16th to assist through the transition of selecting an active device type.