07-26-2021 , 10:08 PM
Thank you for contacting Bitdefender!
After investigating your situation, this usually indicates an issue with Windows update itself not necessarily a Bitdefender issue. Let check if Windows updates work:
1. Type windows update in the search bar next to the Start menu and hit Enter.
2. In the Update screen click on Check for updates and follow the on-screen steps.
Please let me know how it goes and if there is anything else I can help you with, Rodney.
Wish you the best!
Kind Regards,
Marian T.
Customer Care Representative https://www.bitdefender.com/consumer/support/
https://community.bitdefender.com/
After investigating your situation, this usually indicates an issue with Windows update itself not necessarily a Bitdefender issue. Let check if Windows updates work:
1. Type windows update in the search bar next to the Start menu and hit Enter.
2. In the Update screen click on Check for updates and follow the on-screen steps.
Please let me know how it goes and if there is anything else I can help you with, Rodney.
Wish you the best!
Kind Regards,
Marian T.
Customer Care Representative https://www.bitdefender.com/consumer/support/
https://community.bitdefender.com/